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CRM Operations Manager

Szczecin
Full time
Huuuge Games — We’re a global, fast-moving hyper-growing free-to-play game developer & publisher on a mission to empower billions of people to play together.
Join Huuuge Games and get your ticket to take part in one of the greatest stories ever told in gaming. Team Huuuge is all about making truly social mobile games, and people who love games and dream about building experiences enjoyed by millions around the globe are who we are looking for.
What makes us special is our company culture. We worship everyday learning and playing together as a team of teams. People who are humble and hungry to learn are the ones Huuuge Games is looking for. Want to Play Together in Team Huuuge? Join us!
Your responsibilities

Eight highly dedicated people who simply run the game – this is the CRM Operations Team!

It’s thanks to them that almost 1mln of Huuuge Casino players can benefit from various promotions or tournaments appearing in the game on everyday basis.

This technical and highly operative team is a very important layer of the business. By using a  custommade back office tool  they create an event in the game, define and configure it, just to have it tested by another team member just right after.

If you want to become one of them and have a massive influence on players’ experience please continue to read!

Your everyday responsibilities will be as follow:

  • Leading a team of operations specialists.
  • Ensuring clear communication and effective coordination with internal and external service providers.
  • Foreseeing and mitigating operational risk.
  • Proactively solving the problems.
  • Contacting and cooperating with other teams in order to follow the schedule.
  • Constant work on optimizing the processes & mentoring team members.
Our requirements

 

  • Experience in leading similar teams or functions (preferably in gaming/e-commerce/marketing industry).
  • Being able to understand and „talk” numbers – you know how to work with Excel and Google sheets .
  • Your ability to communicate easily in English on everyday basis.
  • You are highly organised and sensitive to details.
  • You being a fast learner, open to new technologies and tools.
What you'll get in return

 

  • a relocation package and support in finding new accommodation,
  • flexible working hours,
  • language lessons if needed,
  • the opportunity to work with an experienced team in an amazing climate,
  • fresh fruit and soft drinks every day,
  • access to Kindle readers with the latest industry standard e-books,
  • and, of course, life insurance, Medicover health care program for you and your family, MultiSport card, integration trips and parties.
Send us your CV and become a part of Huuuge Games!
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If there are currently no positions you might be interested in just drop us an e-mail: careers@huuugegames.com
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