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Player Support Agent

Szczecin
Full time

Huuuge Games — We’re a global, fast-moving hyper-growing free-to-play game developer & publisher on a mission to empower billions of people to play together.

Join Huuuge Games and become our Player Support Agent.

Player Services is a diverse and highly motivated team of 19 specialists on a mission to bring great support experience to our Huuuge and Billionaire Casino communities. We work around the clock collecting players feedback, answering queries and encouraging our players in time of need. We are gamers working for gamers.

Your everyday responsibilities will be as follow:

 

  • Answering Players’ queries and providing general support to our community through social networks, emails and chat.
  • Resolving problems reported by the players.
  • Gathering and researching player feedback.
  • Monitoring and moderating player communication platforms.
What is important for us?

 

  • Experience in working at a similar position or at customer service.
  • Excellent English language proficiency, both written and spoken.
  • Computer handling proficiency and general knowledge of teleinformatic systems’ usage.
  • Well developed ability to communicate.
  • Creative thinking and problem solving.
  • Dedication to bring the players the best support possible.
  • Readiness to work on shifts.
Surprise us with these additional assets:

 

  • Passion for video games and knowledge of the mobile and social casino game market.
  • Knowledge of mobile operating system, iOS and Android.
What you will get in return?
What you wll get in return?
Send us your CV and become a part of Huuuge Games!
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(Remember about including your consent to the processing of your personal data for the recruitment process. Please note that we will contact only selected candidates.)

By applying to Huuuge for this job, you agree to the Huuuge privacy policy available here. The controller of your data is the employer within the Huuuge group who is responsible for hiring the person according to the job post. Your data is being processed to review your application and to start and conclude the recruitment process, and we will continue to process your data in case of a potential legal claim related to the recruitment for the purpose of meeting such claim. Upon your consent, we will save your personal data in order to contact you regarding other job openings or opportunities after the position has been filled. Learn more about our Privacy Policy for job applicants.

If there are currently no positions you might be interested in just drop us an e-mail:
careers@huuugegames.com

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